Terms of Service

These Terms of Service ("Terms") govern your access to and use of AnnotRift's platform, services, APIs, and website (collectively, the "Services") provided by AnnotRift, Inc. ("AnnotRift," "we," "us," or "our"). By accessing or using our Services, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account or using our Services, you represent that you are at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or the organization you represent.

2. Description of Services

AnnotRift provides data labeling, annotation, RLHF data generation, model evaluation, synthetic data generation, and data curation services through our platform. Services are provided on a usage-based or subscription basis as described in your service agreement.

3. Account Registration

To use our Services, you must create an account and provide accurate, complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Ensuring your account information remains current and accurate

4. Customer Data

4.1 Ownership

You retain all rights, title, and interest in your data ("Customer Data") that you upload to our platform. AnnotRift does not claim ownership of Customer Data.

4.2 License Grant

You grant AnnotRift a limited, non-exclusive license to process Customer Data solely for the purpose of providing the Services you have requested. This license terminates when you delete your data or terminate your account.

4.3 Data Processing

We process Customer Data in accordance with our Data Processing Agreement and applicable data protection laws. We do not use Customer Data to train our own models or for any purpose other than providing the requested Services.

5. Annotation Output

All annotations, labels, evaluations, and other outputs generated through our Services ("Output") are owned by you upon delivery and payment. AnnotRift retains no rights to Output after delivery.

6. Service Level Agreements

Quality guarantees, turnaround times, and uptime commitments are specified in your service agreement. If we fail to meet agreed-upon SLAs, remedies are as described in your specific agreement.

7. Payment Terms

• Usage-based services are billed monthly in arrears
• Payment is due within 30 days of invoice date
• Late payments may incur interest at 1.5% per month
• We reserve the right to suspend services for overdue accounts
• All fees are non-refundable except as specified in your SLA

8. Acceptable Use

You agree not to use our Services to:

• Violate any applicable law or regulation
• Process data that you do not have the right to use
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the integrity of our Services
• Upload malicious code or content
• Use our Services to develop competing products

9. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information disclosed during the course of the service relationship. This obligation survives termination of these Terms for a period of three (3) years.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ANNOTRIFT'S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNTS PAID BY YOU IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM. IN NO EVENT SHALL ANNOTRIFT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.

11. Termination

Either party may terminate these Terms with 30 days' written notice. Upon termination, we will provide you with your data in a standard format for a period of 30 days, after which it will be permanently deleted.

12. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in San Francisco County, California.

13. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated via email at least 30 days before taking effect. Continued use of our Services after changes take effect constitutes acceptance.

14. Contact

For questions about these Terms, contact us at:
AnnotRift, Inc.
548 Market Street, Suite 400
San Francisco, CA 94104
Email: legal@annotrift.com